Frequently Asked Questions

What is car sharing?
What does it cost?
What are the insurance implications of car sharing?
How do I join in?
Will I find a match?
Who can see my email address?
Does it cost anything to join?
Can I change my login details/password?
What happens if my lift does not turn up?
What about safety?
Can I just opt to share with someone of the same sex?
Where should I arrange to meet my travelling companions?
How do I cancel my membership?
How do I edit my e-mail address, password etc?
What if my circumstances change and I need a new car share?


What is car sharing?

Car sharing is when two or more people share a car and travel together. It allows people to benefit from the convenience of the car, whilst alleviating the associated problems of congestion and pollution. It also allows people to share the costs of fuel and parking.


What does it cost?

Most car sharers tend to simply take it in turns to drive to work. Should you need to come to another arrangement, driver and passengers can split the cost of petrol and parking. Please note that drivers should not make a profit from car sharing as this can invalidate their insurance. If you have any concerns please contact your insurance company directly.


What are the insurance implications of car sharing?

The Association of British Insurers clearly states that car-sharing won't affect the insurance of their members so long as a profit isn't made:
"Giving Lifts - All ABI motor insurers have agreed that if your passengers contribute towards your running costs your insurance cover will not be affected, as long as lifts are given in a vehicle seating eight passengers or less. This agreement does not apply if you make a profit from payments received or if carrying passengers is your business." (Source: ABI website, 2005)

The ABI represents around 400 companies, transacting 94% of the business of UK insurance companies. Drivers should check with their insurance company as terms and conditions may vary between insurance providers over time.


How can I join in?

If your employer is a member of the scheme, simply go to the registration page and choose your employer from the drop down list. Fill in the details of your journey to work. You will be sent a confirmation email. When you receive it, simply click on the link contained within it to confirm your email address and we will do the rest for you.  Your employer will suggest any suitable matches for you based on the information you submitted, and will email them to you.

You can then contact any suitable travelling companions and arrange to meet them at a place that suits you both. Make sure you both bring I.D. so you both know you're meeting the right person.


Will I find a match?

The more people that use this site, the better the chances of suitable matches being found. So remember to tell your colleagues about our site. If, however, you're having difficulty in finding a match, you could look for a travelling companion for part of your journey, and do the rest on public transport.


Who can see my email address?

We will only share your work email address with potential matches from your workplace.


Does it cost anything to join?

If your employer is a member then it is free to join the scheme.


Can I change my login details/password?

You select your own password when you register. If you would like to change your password you can login and go to the My Account page to change it.


What happens if my lift does not turn up?

CarshareGM only suggests suitable travelling companions and we cannot be held responsible for any journeys that don't work out as planned. Similarly, the drivers and passengers who register their journeys with us are under no legal obligation to their travelling companions or to CarshareGM to make any journeys.

However, we hope that if circumstances alter and journeys can't be made, those who may be affected are contacted out of respect and informed.


What about safety?

CarshareGM takes all possible steps to ensure your confidentiality is maintained.
Once you have been contacted about a possible car share match, we suggest that you adopt this common-sense approach to ensure your safety:

  • Avoid swapping home addresses with your car share companion before meeting them
  • Meet in a public place, possibly at work, in the first instance
  • Tell someone you trust who you'll be travelling with, where you are going and when
  • Show each other some form of ID as you meet. This is both reassuring and enables you to identify each other
  • You are under no obligation to go ahead with any car share. If you have any doubts about your travelling companion, for any reason, you should avoid travelling with them
  • If you have any problems please contact your workplace administrator


Can I just opt to share with someone of the same sex?

If you have any special requirements such as single sex sharing or smoking preference, please state this in the comments box when registering. Your local coordinator will take this into account when finding a match for you.


Where should I arrange to meet my travelling companions?

We recommend that you meet your travelling companions at a public place, close to public transport networks if possible so that alternative transport options are available should the lift fall through. We advise members not to meet at a home address for security reasons.


How do I cancel my membership?

To cancel your membership, please login and go to the My Account page. From there you will be able to close your account. Once you have done so your personal information including your email address will be deleted from the database.


How do I edit my details, password etc?

To edit any of your personal or journey details, or change your password, login and select My Account. You can amend your details as necessary, and the records in our database will be updated automatically.


What if my circumstances change and I need a new car share?

If you are no longer sharing, you can log in and cancel the share from the database. As you do so you can optionally request that the coordinator searches for a new match for you.

 

Question not answered above? Don't worry, you can contact us and we'll get right back to you.